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channel.</p>","icon":10527,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"49","name":"Expression of Interest","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/23756812\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related documentation</a></p>","callToAction":"Expression of Interest","introHtml":"<p>Express Interest in use of CYNAPSE</p>","icon":10538,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[],"key":""},{"id":"67","name":"Lifebit Access Request","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/123535361\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related documentation</a></p>","callToAction":"Lifebit Access Request","introHtml":"<p>Grant temporary access to Lifebit employees</p>","icon":10513,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"52","name":"Register new dataset in CYNAPSE [CDM Ingest]","descriptionHtml":"","callToAction":"Register new dataset in CYNAPSE [CDM Ingest]","introHtml":"<p>Request for a new CDM ingested dataset</p>","icon":10473,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[],"key":""},{"id":"53","name":"Register new dataset in CYNAPSE [R&D data]","descriptionHtml":"","callToAction":"Register new dataset in CYNAPSE [R&D data]","introHtml":"<p>Request for a dataset that you wish to add for R&D purposes</p>","icon":10473,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[],"key":""},{"id":"41","name":"Request CYNAPSE researcher account","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/3670036\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related documentation</a>, <a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/02b2b238-4e3c-4f57-82ed-99f3779d3c2e/article/7307267\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Terms of use</a></p>","callToAction":"Request CYNAPSE researcher account","introHtml":"<p>Request a new CYNAPSE researcher account</p>","icon":10517,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[],"key":""},{"id":"42","name":"Request CYNAPSE workspace","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/5570583\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related documentation</a></p>","callToAction":"Request CYNAPSE workspace","introHtml":"<p>Request workspace for a new research group or project.</p>","icon":10503,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"43","name":"Request Dataset Access","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/10747905\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related Documentation</a></p>","callToAction":"Request Dataset Access","introHtml":"<p>Request access to a dataset available on CYNAPSE.</p>","icon":10513,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"37","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""},{"id":"68","name":"Update Cost Limits","descriptionHtml":"<p><a href=\"https://cynapse-ccri.atlassian.net/servicedesk/customer/portal/3/topic/dd1b1e3d-9443-4a49-baf9-65bbce47147b/article/122191875\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Related documentation</a></p>","callToAction":"Update Cost Limits","introHtml":"<p>Update the cost limit for a user on CYNAPSE</p>","icon":10484,"iconUrl":"https://cynapse-ccri.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"11":[38,37],"16":[49,42,41,38],"15":[67,68,37],"12":[42,43,37,54,38,68,69,52,53]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CYN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United 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